HTC Acting President Wishes iPhones Were Less Cool

I brought my daughter back to college — she’s down in Portland at Reed — and I talked to a few of the kids on her floor. And none of them has an iPhone because they told me: ‘My dad has an iPhone.’ There’s an interesting thing that’s going on in the market. The iPhone becomes a little less cool than it was.

Did I say "wishes"? My mistake. Here we have a scientific study of a large population by an unbiased source that proves it.

Warranty firm annoyed that Apple won't let them make easy money

On one hand, the near doubling in the screen damage claim rate makes sense, said [SquareTrade's VP of Marketing] Tseng, since the iPhone 4 boasts double the amount of glass surface. But the data is disappointing, nonetheless.

Disappointing because people are making claims against the warranty you sold them? Hmm, yes, I can see that would be a bummer for you. The nerve of those people, expecting to get what they paid for.

And it's clearly Apple's fault, since if the iPhone never had a problem no one would make a claim and you'd be raking in cash.

So what have we learned? If you want an extended iPhone warranty get AppleCare (I do), and avoid SquareTrade. Perhaps the latter will get annoyed enough to stop servicing clients completely.

Arstechnica iPod touch vs. iPhone 4 camera review

Of course, the iPhone 4 handily stomped the iPod touch 4 into oblivion—if that conclusion seems obvious, it is. After peeling what was left of the little guy off the mat, though, we have to say that this doesn't mean that the iPod touch camera isn't fun or useful.

Very good comparison of the two cameras in various scenarios. Interesting how close they are in terms of video.

What Did Antennagate Do To Apple iPhone Sales?

The bottom line is that "Antennagate" had no material effect on sales.

Nothing.

WSJ Claims Jobs Lost Confidence in Papermaster

Mr. Papermaster had lost the confidence of Mr. Jobs months ago and hasn't been part of the decision-making process for some time, these people said. They added that Mr. Papermaster didn't appear to have the type of creative thinking expected at Apple and wasn't used to Apple's corporate culture, where even senior executives are expected to keep on top of the smallest details of their areas of responsibility and often have to handle many tasks directly, as opposed to delegating them.

Makes sense that Big Blue's and Apple's corporate culture differences would be a quite a shock. The article also states it was Jobs who green-lighted going ahead with the iPhone 4.

Apple, Their Competitors, and Expectations

But when exceeding expectations becomes the expectation, things get a little sticky.

Good article about Apple and exceeding expectations. Yes, Apple is held to a higher standard. In some cases writers will even explain that they're criticizing Apple for something because they're being held to a higher standard. So Apple gets dinged for things that should cause their competition to get trashed, but never does.

A good example is Android's 2.2 release. Now over two months old, the Nexus One was about the only phone supporting it until this week when Samsung came on board with the Evo, but there are complaints about the install. Imagine if iOS 4 rolled out this way. It runs slow on a two-year-old phone (3G) and the tech community is howling. Android 2.2 can't even be installed on phones released in the last 30 days and no one cares. It must be nice to be in Android's shoes. The bar is set so low for them that anything short of actually setting themselves on fire during a product launch is considered a win.

This is wrong, of course. In fact, a "standard" can't even be a standard if not applied equally. The reality is whatever the "standard" (if properly applied) is, Apple beats it handily. The more you lower the "standard" to include Apple's competitors in the mix, the more Apple exceeds them.

Bottom line is the delta between Apple and their competitors remains the same no matter where you set the bar, as long as that bar is set the same for everyone.

iPhone Developer Shows One Way To Handle An App Store Rejection

Options…

  1. become enraged at the fact that Apple has the audacity to reject us for knowingly using code that violates our developer agreement then alert the media in hopes that everyone will be sympathetic to our plight especially Gruber (be sure to link to a post of his saying that he was right about something because we all know that that’s the easiest way to DF linkage) then write Steve Jobs a letter and sulk at his inevitable response where he doesn’t bend an inch then bitch-quit the App Store (only to return with tail between legs 6 months later)
  2. just remove the illegal feature and submit again

The above is from a post about getting Camera+ approved for the App Store. The app had just been rejected, and it's their description of the two options they felt they had.

They chose the second one, by the way.

The result? Not only is Camera+ in the App Store, it recently received a killer update and I believe is now better than Best Camera. (Like Camera+, Best Camera was designed with a photographer to make it easy to shoot, edit, and share photos.)

So whether you appreciate the Camera+ developers and photographer for focusing on getting their app to market instead of complaining, or simply because they have a great app, you should check it out.

Finally, I know there are App Store rejections not so neatly dealt with. That's all the more reason to highlight Taptaptap's actions. The complaining from those who could just follow the rules tends to drown out those with legitimate issues who don't have such a clear option.

Antennagate: The Finale?

Marketing can be a chess game. Steve’s made his move, now his competitors get to make theirs. “Them’s fighting words” for these guys, and they’ve already had some nasty things to say about Apple drawing them into its “self-made debacle.” Careful with this one, boys. You may protesteth too much. More and more stories are beginning to appear confirming that this really is an industry-wide problem, and other phones do suffer from a similar death grip.

Good article that sums it up well. I chose the above quote because the statements from RIM, Nokia, HTC, etc. have all been non-denial denials. Like the author, I agree this should backfire on them, but believe it won't because their phones just aren't that interesting.

Why would a tech site spend their time thoroughly testing other companies' "death grips" and then publish the results when no one will click the link anyway? Apple gets page-hits, others do not. This stopped being about "news," or "concern" for the consumer, and crossed over into the realm of SEO and page hits long ago.