My Apple Store Tech Support Story: Part 1.

Well, they verified the iMac was dead, and put in for just about every part in the book (I appreciate that so they can make sure it’s fixed): power supply, logic board, LCD screen and glass panel. Those last two are because I also mentioned a kind of “dust” appearing on the inside of the screen. 

They said the best case is it’s ready today, and worst case it’s five days. They’ll call me. 

Meanwhile, the MacBook is due for a keyboard replacement. They’ve taken it as well and said it will probably be ready today. Again, they’ll call me. 

Geez, both Macs out of commission the same day. I’m posting this from the Apple store now. Well, there’s always the iPhone…

Advertisements