Well, I’m home now, and writing this on my nearly-new iMac. Final parts replacement (all covered under warranty):
- Video Card
- Logic Board
- LCD Panel
- Power Supply
- Top Case w/ Keyboard
Regarding the iMac, it would seem the only thing they left alone was the hard drive. 🙂
I could not be more pleased with the service. They were fast (despite my comment about people in front of me only minutes before my 11:00 appointment, they called my name on time), efficient, and kept me in the loop at all times.
I had commented that it was a drag having both machines out of commission at the same time, so I especially appreciated their quick call to let me know the MacBook would be ready very soon and I might want to wait for it. That’s good service.
I was hoping for the MacBook by tonight, but thought I had no shot at the iMac today, let alone so soon.
I’ve seen numerous testimonials to excellent Apple service; consider this just another stellar review.