I’ve written about MobileMe’s horrid rollout on two separate occasions (more, if you consider the updates and comments of those posts). I’m happy to see some heavy hitters are now calling Apple on it as well.
We’re pulling all ads for MobileMe until further notice. If we miss some or one of them slips through via third-party ad network, please do not subscribe to MobileMe until Apple gets their act together. We’ll resume running ads for MobileMe when we’re more confident in the service.
I’m “happy” about this only in the sense that it was absolutely necessary. My concern is that it took so long for these people to come on board. I’ve been through enough product rollouts to see this one stank pretty much from the get go. It was not difficult to see something major was happening here, and that we weren’t just talking about version 1.0-type glitches.
This kind of bad publicity is necessary because, as the smoke cleared from the super duper major almost-everyone-is-getting-them-issues, Apple tried to breath a sigh of relief with their apology and 30-day extension. Yet all they’d done is peel back the first layer of onion to reveal more layers of rot underneath that, while perhaps not affecting everybody, were just as major. Even now, their simplistic status implying there are only email issues, and only for 1% of users, is absolute nonsense.
Apple has a bona-fide crisis on its hands, and deservedly so. I wonder what they’re gonna do about it…