See it and subscribe here.
This was a good idea, and they seem to be “coming clean” with some details of the extent of the damage caused so far. For example, in referring to the infamous 1% of users with no email access:
As of today a team was able to restore limited web access to those accounts so the affected members can use their browsers to read mail that has arrived since last Friday (though not before) as well as send and receive new mail. The team has already begun rolling out restoration of full access for all the accounts and expect to finish by the end of next week. We particularly regret to report the loss in the affected accounts of approximately 10% of the messages received between July 16 and July 18.
Not the best of news, but better than Apple’s communicated so far. Another interesting tidbit is this:
We’ve since added server capacity and tuned our software to scale better — i.e. behave more gracefully when traffic spikes. The team has also fixed over 70 bugs…
They’ve already added server capacity? They only launched two weeks ago, yet they had servers sitting around available for adding? Either they got those servers in place very fast — and clearly miscalculated what was needed at launch — or they launched without all the servers online.
I’ve subscribed to the feed and am anxious to see what updates we get in the coming days.
Compared to the 1% above my problems are minor (but quite annoying), and in total they harm the MobileMe experience. Further, it’s hard to be comfortable with this system knowing that some people are getting rocked by it. Until the system truly settles down, there’s no particular reason to think any subscribed account couldn’t be next.