Google should realize it cuts both ways.

It says a lot about Microsoft’s approach to customer lock-in that the company touts its proprietary document formats, which only Microsoft software can render with true fidelity, as the reason to avoid using other products,” a Google spokesperson said in an e-mail.


Maybe. But it says a lot about Google Docs that Google’s own spokesperson admits it can’t open Office documents with “true fidelity”. Since Office compatability is supposed to be part of the pitch, that’s a staggeringly dumb statement to make.