I’m now the proud owner of a virtual 32GB black iPhone 4. After all the issues I had with trying to upgrade via Apple and AT&T’s web sites, I bit the bullet and went to a local AT&T store.
There was a line, and I slid in at #12. The manager was pulling his hair out, but said the line was moving and thanked me for my patience. He had a clipboard and was taking names to ensure it was first-come, first-served. It took about 40 minutes for my turn to come up (at least three people were called who weren’t there), and another 20 or so to complete the deal (the system died in the middle of the transaction the first time). All in all it was a pleasant enough experience.
I upgraded an eligible member of our family (on an original iPhone) plan who’s not me, and then I’ll swap our phones (I have a 3GS) when it comes in. AT&T’s fine with this, and it gets us lowest price possible on the phone ($299 for 32GB). Also bought AppleCare.
The phone should be delivered to my house on June 24. Woot!
It really sucks that the online upgrade systems fail so badly today. On the other hand, it was nice to see AT&T staff busting their butts and getting it done for those who came in.