Google should realize it cuts both ways.

It says a lot about Microsoft’s approach to customer lock-in that the company touts its proprietary document formats, which only Microsoft software can render with true fidelity, as the reason to avoid using other products,” a Google spokesperson said in an e-mail.


Maybe. But it says a lot about Google Docs that Google’s own spokesperson admits it can’t open Office documents with “true fidelity”. Since Office compatability is supposed to be part of the pitch, that’s a staggeringly dumb statement to make.

Google Finally Takes Responsibility: It’s About Time

Today Google removed the liability shield beta tag off of their suite of apps. Google Gmail, Calendar, Docs, and Talk are now official, supported apps.

This must have been a tough decision for Google. With the beta shield they pretty much escape serious criticism for outages, etc. since, after all, “it’s beta”. However, many people and businesses (rightly) look on relying on beta software as a problem. Ultimately, in my mind it comes down to this: When are you going to own up and have enough confidence in your solutions to stop hiding behind a beta label?

This is a good day for Google. Not just for its current apps users, but also for the new users they can bring on board now they they’re out of beta (though, no, I won’t be one of those users).