Why Did You Even Write The Article?

Its powerful components should hopefully make it a very swift device. We’ve not had enough time with the new phone to make any firm conclusions about its camera and software tweaks, but we’ve got high hopes for good performances all round.

Emphasis mine. Yes, It’s easy to see why this one is the “winner”.

Samsung Galaxy S3 Vs Apple iPhone 4S Vs HTC One X | CNET UK.

Best Jony Ive Quote Today

Committees just don’t work, and it’s not about price, schedule or a bizarre marketing goal to appear different – they are corporate goals with scant regard for people who use the product.

I couldn’t get the essence of this quote into a tweet.

It perfectly explains why Apple’s competitors are struggling to keep up. “Bizarre marketing goals” are why we have Pico projectors, or 41MP cameras, or styluses, or whatever crammed into new devices. It’s something different for the sake of something different, but it’s no way to build something better.

Doesn’t China Have Some Part In This?

But Foxconn doesn’t exist solely to produce electronics for Apple. All of the largest Android OEM’s also contract Foxconn to produce their devices in factories in China, Brazil, Mexico, Poland and the Czech Republic.

HTC, Samsung, LG, Motorola, ASUS, Acer, Lenovo and others contract Foxconn to manufacture products for them in the same complex where iPhones are made. Their devices are made by the same over worked, under paid, under age workers, yet none are mentioned in the Business Insider article. None. Not one. Not even Samsung, the sometimes largest smartphone vendor in the world. Just Apple.

The quoted article (and headline) is in response to Henry Blodget’s piece at Business Insider.

HTC Acting President Wishes iPhones Were Less Cool

I brought my daughter back to college — she’s down in Portland at Reed — and I talked to a few of the kids on her floor. And none of them has an iPhone because they told me: ‘My dad has an iPhone.’ There’s an interesting thing that’s going on in the market. The iPhone becomes a little less cool than it was.

Did I say “wishes”? My mistake. Here we have a scientific study of a large population by an unbiased source that proves it.

Home Sweet Home (Screen)

As of right now, and always subject to change.  

You’ll notice I subscribe to a minimalist model on the Macs. I prefer my desktop, Dock and menu bar relatively clean and uncluttered. Also, my MacBook and iMac cycle through a folder of wallpapers with the MB’s theme being blue, the iMac’s red. 



MacBook 13:


iMac 24:


Steve Jobs’ Summation At Today’s iPhone 4 Press Event

If a user’s having a problem, it’s our problem. So we’ve been working really, really hard for the last 22 days to try to understand what the real problem is, so that when we solve it we actually solve it, rather than just putting a band-aid on it or giving a certain press person what they think they want us to do.

And we think we’ve gotten to the heart of the problem here. And the heart of the problem is smartphones have weak spots. We made ours extremely visible. Some took advantage of that to demonstrate it; it was very easily demonstable. We screwed up on displaying too many bars and made that demonstration more theatrical than it needed to be. And so for those small number of customers that are having problems we’re gonna give them cases which we think will take care of most of those problems. And for those that still are unhappy we’re gonna give them a full refund. And that’s everything we can do to try to make every customer happy.

But the data supports the fact that the iPhone 4 is the best smartphone in the world, and that there is no “antennagate”. There is a challenge for the entire smartphone industry to be able to improve its antenna performance some day to where there are no weak spots on any smartphone, and we’re dedicated to doing that, but unfortunately that’s a day in the future. So for today, we love our customers, and we’re gonna try to take care of every single one.

Steve Jobs, July 16, 2010

While many tech sites are too busy being bent out of shape at receiving hard data that refutes their lunacy of the last couple of weeks, I thought someone ought to post Apple’s actual position on this. 

Apple Crushes Everyone In Cell Phone Customer Satisfaction Ratings


Surveys of consumers’ future buying habits mean very little. If consumers did what they said in surveys, products made via those surveys would be raging successes, but they’re not. Apple, perhaps famously, eschews such surveys, contending a customer doesn’t know what they want until they see it. So even though the future looks great for Apple in the article’s surveys, it means little to me.

There is, however, one type of survey that’s very important. Customer Satisfaction is not about the future, it’s about real people who own the device now, and how happy they are with it. I would argue it’s the only survey that really matters. Look at that chart. Apple crushes everyone by such a wide margin the other guys should be revamping their support policies, procedures and staff, not their product lines.